Q1. Are you a trader or a manufacturer?

A1. We both R&D unit and manufacturer.

Q2. If we buy the machine from you, what is your guarantee of quality or what do you guarantee?

A2. Always follow ISO quality standards. And because we are also users, the quality will definitely be higher than the ISO standard.

Q3. When can I get the machine after I make the order?

A3. If it is a standard machine, it will be delivered within 90 days after the deposit is paid.
If it is a customized requirement, the delivery date will be calculated separately according to the details.

Q4. How to install the machine when it arrives? How much does the installation cost?

A4. According to the installation SOP specification, it can be installed by itself without installation cost.

Q5. How long does it take to install?

A5. About 2 days.

Q6. Are the spare parts sold separately?

A6. Yes, please contact us directly, and there will be someone to serve you.

Q7. Does the machine I bought from you have a warranty?

A7. Yes, a one-year warranty is provided.
However, consumable parts or damage caused by human factors is not covered by the warranty.

Q8. Can I get the inspection report of the machine I purchased?

A8. When leaving the machine, the machine will be accompanied by a machine inspection report.